The First Nations Health Authority is providing a new virtual primary health care service to First Nations people in B.C. (Pexels photo)

The First Nations Health Authority is providing a new virtual primary health care service to First Nations people in B.C. (Pexels photo)

B.C. First Nations Health Authority launches virtual doctor program

Program to provide primary health care through COVID-19 pandemic

Members of B.C. First Nations can now access virtual primary health care thanks to a new program set up by the First Nations Health Authority and the Rural Coordination Centre of B.C.

The First Nations Virtual Doctor of the Day program was created in response to the COVID-19 pandemic, which has caused many First Nations communities to shut down or reduce operations in their health centres. This program is designed so people do not need to go without a doctor for their primary health care needs through the crisis.

“It is our ongoing priority to remove barriers and promote the delivery of culturally-safe, appropriate primary health care,” said the FNHA’s interim Chief Executive Officer, Richard Jock. “The First Nations Virtual Doctor of the Day program is part of our overall COVID-19 response. It is intended to assist individuals who do not have access to primary health care services or have had their existing services disrupted.”

People with regular doctors or nurse practitioners are asked to continue scheduling appointments with them. The program is intended for people who do not have existing relationships with health care workers.

Appointments can be made by calling a toll-free number. A team of Medical Office Assistants triage and schedule appointments and set people up with doctors for short video appointments. Clients use computers, phones or tablets with internet connection, a headset or earbuds (if there is no private space available for the call), and an internet connection. A phone-only option is also available for those without reliable internet. FNHA has chosen Zoom as the app for the program, which is available for download on phones, tablets and computers.

The booking call centre is open from 8:30 a.m. to 4:30 p.m. seven days per week. To make an appointment, call 1-855-344-3800. The service is free and available to First Nations clients from across B.C.

RELATED: First Nations, remote communities need special attention in pandemic, Freeland says

B.C. First Nation chief urges caution in rural areas amid COVID-19



marc.kitteringham@campbellrivermirror.com

Like us on Facebook and follow us on Twitter

First NationsHealthcareNews

Just Posted

The objectives of the Vancouver Island Down Syndrome Society include peer support for parents and caregivers, as well as developing support services, projects, educational and employment opportunities for people with Down Syndrome. Photo supplied.
Vancouver Island Down Syndrome Society offers support for families in the community

New non-profit seeking directors in cities across Vancouver Island

An Atlantic salmon is seen during a Department of Fisheries and Oceans fish health audit at a fish farm near Campbell River, B.C. in 2018. Mowi Canada has applied to the Federal Court of Canada for a judicial review of the decision by Fisheries Minister Bernadette Jordan to phase out salmon farming in the Discovery Islands by June, 2022. (Canadian Press/Jonathan Hayward photo)
Major B.C. salmon farms seek court intervention in Discovery Islands ban

Fisheries minister is phasing out operations in the area by June 2022

Stand up paddleboarder Christie Jamieson is humbled to her knees as a pod of transient orcas put on a dramatic show on Jan. 19 in the Ucluelet Harbour. (Nora O’Malley photo)
UPDATED WITH VIDEO: Ucluelet paddle boarder surrounded by pod of orcas

“My whole body is still shaking. I don’t even know what to do with this energy.”

Cumberland photographer Sara Kemper recently took the top spot in a Canadian Geographic photography contest. Photo by Sara Kemper
Vancouver Island photographer takes top Canadian Geographic photo prize

Sara Kemper shows what home means to her in Comox Valley photo

Bob Joseph, author of 21 Things You May Not Know About the Indian Act, will be available for a Q&A through the Vancouver Island Regional Library Jan. 28. (Courtesy of Vancouver Island Regional Library)
Everything Vancouver Island needs to know about the Indian Act and was afraid to ask

Online Question and Answer session with author Bob Joseph open to all Vancouver Island residents

A woman writes a message on a memorial mural wall by street artist James “Smokey Devil” Hardy during a memorial to remember victims of illicit drug overdose deaths on International Overdose Awareness Day, in the Downtown Eastside of Vancouver, on Monday, August 31, 2020. THE CANADIAN PRESS/Darryl Dyck
B.C. paramedics respond to record-breaking number of overdose calls in 2020

On the front lines, COVID-19 has not only led to more calls, but increased the complexity

Throughout December, RCMP conducted CounterAttack road checks as police worked to keep roads free of impaired drivers. (BLACK PRESS file photo)
From the “You can’t make this stuff up” file – stories from the BC CounterAttack campaign

Amusing, yes, but a reminder impaired driving affects ability to drive and to make good decisions

Victoria police are warning people of a continued rise in cybercrime. (AP Photo/Jenny Kane)
Victoria police warn of rising cybercrime called spear phishing

Fraudsters continue to trick people out of large sums of money

The District of Tofino has put new restrictions in place around alcohol at public events. (Westerly file photo)
Tofino puts new restrictions on alcohol at public events

Town’s council adopts Municipal Alcohol Policy.

The purchase of 27 acres in the Millstream Creek watershed by The Land Conservancy and other partners will protect a sensitive ecosystem in the Highlands. (Photo contributed by The Land Conservancy)
Provincial land conservancy lays out $600,000 for Highlands property

Anonymous donor helps buy purchased 11.1 hectares of Coastal Douglas-fir ecosystem

(Thesendboys/Instagram)
Video of man doing backflip off Vancouver bridge draws police condemnation

Group says in Instagram story that they ‘don’t do it for the clout’

The RCMP are reminding drivers to find alternative ways home if they have consumed anything that impairs their ability to drive. (Black Press file photo)
Impaired Island driver flees road check twice on the same night

The officer issued the driver numerous violation tickets, and a four-month driving suspension

Inspection of bridge crossing on a B.C. forest service road. (B.C. Forest Practices Board)
B.C. falling behind in maintenance of forest service roads

Auditor finds nearly half of bridges overdue for repair

Muddy Valley Farm in rural Saanich is calling for witnesses after its large metal gate was stolen overnight on Monday, Jan. 18. (Muddy Valley Farm/Facebook)
Rural Saanich farm reports large metal gate stolen

Muddy Valley Farm gate stolen overnight by ‘at least two people’

Most Read