B.C. Minister of Health Adrian Dix is at NRGH discussing a review of IHealth system. (NICHOLAS PESCOD/News Bulletin)

Report says ‘deep mismanagement’ of IHealth project

Minister of Health Adrian Dix was at Nanaimo Regional General Hospital discussing IHealth review

B.C.’s Minister of Health is at Nanaimo Regional General Hospital today to provide an update on the review of Island Health’s IHealth system.

Dix announced in September a review was being done by Ernst and Young to look at IHealth’s costs, benefits, problems and what would be required to fix it.

A press release stated the Ernst and Young review made nine recommendations.

“The report found that the implementation of IHealth has been one of the most significant changes of practice for many hospital staff members and physicians. It is clear that there was deep mismanagement of the project: it was not properly planned or implemented, with some issues thought to be preventable if the health authority had leveraged advice from other Canadian experiences,” read the release.

Video of the press conference can be seen below.

It’s the second review undertaken by the province since the rollout of IHealth at the hospital and Dufferin Place in 2016. It was intended to be broader than the previous probe, led by Dr. Doug Cochrane, and look at progress on its 26 recommendations.

Since IHealth launched, concerns have been expressed by Nanaimo doctors, including patient safety and inefficiencies. Last year, 75 per cent of the Nanaimo Medical Staff Association voted that suspension was needed of a key part of IHealth, its order management process, so it could be redesigned.

Island Health agreed to put the order management process on hold, but reversed its decision in April, stating that the order system was fundamentally interwoven with other key parts of IHealth and suspending it would significantly impact those functions and jeopardize benefits realized by patients.

  • RELATED: Island Health launches paperless record system in Nanaimo
  • RELATED: Island Health suspends electronic record system at NRGH
  • RELATED: Doctors of B.C. call for collaboration and solutions on IHealth
  • RELATED: Second review launched into IHealth

A specialist was later suspended after a group of internists returned to writing paper orders, no longer feeling they could support the system’s electronic computer order management process.

Dix said, during the initial review announcement, that it was fair to say “this has been a problem for too long,” he’s listened to everyone and was determined to get to the bottom of it.

More to come.

Just Posted

Comox opts for ‘blank sheet’ pot sale prohibition bylaw

Comox council calls unanimously approved bylaw a starting point, not a ban

UPDATE: Greater Victoria’s living wage would afford you one latte per year

Victoria among the highest living wages in BC, number also climbing in Comox Valley

Vancouver Island is home to some of the ‘rattiest’ cities in B.C.

Three municipalities in Greater Victoria, and three more around the Island have gnawed their way into the top 20

Saanich man arrested in cross-border drug smuggling operation

William Milton Barnes of Greater Victoria faces multiple charges following six-month investigation

American homeowners threaten lawsuit against speculation tax

Group of Arizona-based Vancouver Island homeowners feel they’re unfairly attacked as land speculators

VIDEO: B.C. man recognized for spinning basketball on toothbrush

Abbotsford man holds world record for longest duration of time of 60.5 seconds

Bruins rally to oust Maple Leafs 7-4 in Game 7

Toronto held lead over Boston heading into third period

Former Social Credit MLA dies at 88

Lyall Hanson was mayor of Vernon in 1981 and moved to provincial politics from 1986-96

Unusual sea life washes up in Metchosin

Vellela are propelled by the wind

Police searching for escaped prisoner in B.C.

Ralph Whitfield Morris, 83, is serving a life sentence for second-degree murder

B.C. set to introduce pot laws, but years of fine tuning likely: minister

Legislation regulating recreational marijuana is expected to be introduced Thursday

VicPD cuts school liaison program over budget impasse

Six officers, including three school liaisons, to be reassigned to frontline duties

Crowdfunding page created for family of Comox Valley man killed in Peru

A GoFundMe page has been created for the family of Sebastian Woodroffe,… Continue reading

Chris Roberts sworn in as Wei Wai Kum First Nation Chief Councillor

Won in Friday’s election to replace outgoing Chief Bob Pollard

Most Read