New airline regulations bring compensation for tarmac delays, over-bookings

Some of the new regulations will roll out in July, while others are expected for December.

The federal government is rolling out new regulations that will require airlines to help and compensate passengers stuck on tarmacs for hours, as well as provide more regular updates on delayed and cancelled flights.

The new measures are apart of the updates to the Air Passenger Protection Regulations that will take effect over the coming months, Transport Minister Marc Garneau told reporters at Pearson International Airport outside Toronto on Friday.

“After a long and thorough consultation process, I am proud to say these new regulations achieve that balance and will give air travellers the rights and treatment they pay for and deserve,” Garneau said.

ALSO READ: Plane safety briefings must have rule to leave carry-ons behind during evacuation: union

Starting July 15, airlines will be required to pay up to $2,400 for anyone who is denied boarding for situations within the airline’s control, such as over-booking, and up to $2,100 for lost or damaged luggage, which is already outlined in international rules. This compensation would have to be paid to the passenger at the time they are denied boarding.

New rules will require airlines to provide updates, and to return to the gate and let people off if the delay reaches three hours, but gives the option of a 45-minute extension if there is a possibility the plane will be able to take off.

Airlines will also have to follow new rules for allowing musical instruments on planes either as checked or carry-on baggage.

Other new regulations, which will roll out in December, include hefty compensation for flight delays and cancellations that are deemed within an airline’s control.

For large airlines, amounts will range from $400 to $1,000, while smaller airlines will have to pay out $125 to $500.

  • 3-6 hours: $400
  • 6-9 hours: $700
  • 9+ hours: $1000

For small airlines, the amounts are:

  • 3-6 hours: $125
  • 6-9 hours: $250
  • 9+ hours: $500

The regulations lay out the minimum standards airlines will have to follow for situations in their control, or face $25,000 fines.

With files from The Canadian Press


@ashwadhwani
ashley.wadhwani@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Just Posted

Multi-generational pain of residential schools lingers on Vancouver Island

Cycles of substance abuse and tragedy linked to colonial policies

Historian recalls Nanaimo’s drunken disorder back in 1890

Imagine the seamen’s surprise when they found themselves inside a brewery, writes columnist

Victoria church displays memorial tapestry for those lost to opioid crisis

Christ Church Cathedral hosts talks on opioid crisis on June 26 and July 3

Island beekeeper wants more responsible pesticide use

Two pesticide events in two months has beekeeper asking Islanders to take care

VIDEO: Father and son unveil reconciliation pole in B.C. on Indigenous Peoples Day

MP Jody Wilson-Raybould, a member of the We Wai Kai Nation on Vancouver Island, was at the event

Researchers say ‘text neck’ causing bone spurs to grow from millenials’ skulls

Technology use from early childhood causing abnormal bone growths in 41 per cent of young adults

Air Canada reviewing how crew left sleeping passenger on parked plane

In a Facebook post, the woman said she woke up ‘all alone’ on a ‘cold dark’ aircraft

Man arrested for armed robbery and jewelry theft in Nanaimo

Suspect charged for robbery of Best Buy Liquor Store, theft of rings at Woodgrove Centre

Nanaimo teachers’ union president worries new deal could see job losses

Teachers’ federation and Ministry of Education negotiating with contract expiring at month’s end

Crews fight wildfire along Sea-to-Sky Highway

A cause has not been determined, although a downed power line is suspected

Complex with more than 200 apartments pitched for Nanaimo’s south end

Construction planned for next spring on Junction Avenue in Chase River

PHOTOS: Event marks one year since soccer team rescued from Thai cave

Nine players and coach took part in marathon and bike event to help improve conditions at cave

Rock climber dies after fall at Stawamus Chief in Squamish

The man had fallen about 30 metres while climbing in the Grand Wall area

Most Read