(Black Press Media files)

Uber, Lyft unveil COVID-19 protocols requiring masks for drivers, passengers

Sanitizing cars, washing hands and no front-seat passengers for ride-hailing services

Two major ride-hailing companies are requiring their drivers, couriers and passengers to wear masks as part of a new set of measures aimed at containing the COVID-19 pandemic in Canada.

The Uber, the San Francisco-based technology giant, says starting Monday drivers won’t be able to pick up customers until they have verified they are wearing a mask via photo-recognition software built into the Uber app.

For its part, Lyft is also requiring all drivers and passengers to “self-certify” that they will wear face mask, are symptom-free, and will follow all local, provincial and national health official rules

Both companies’ drivers will also have to agree to a series of terms promising that they don’t have COVID-19 symptoms, have disinfected their vehicle and have washed their hands.

Passengers and drivers will be able to cancel rides if the person operating or entering the vehicle doesn’t wear a mask and if someone removes a mask partway through the trip, and will have an option to notify Uber about the removal when they rate the ride.

No passengers will be allowed to sit in front seats and no more than three passengers will be allowed in the vehicle for Uber X and XL rides.

When they book a ride, passengers will be advised to wear a mask, sanitize hands before and after a trip, sit in the back seat and open a window if possible.

Uber Eats couriers will be able to notify Uber about restaurants that are not following physical distancing or have a long wait, and restaurants will be able to tell Uber when a courier is not wearing a mask or following protocol.

ALSO READ: Struggling smaller airlines worry federal aid may come too late, if at all

– with files from Katya Slepian/Black Press Media

The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

Coronavirusride hailing

Just Posted

Former Comox hospital turning into Vancouver Island’s first ‘dementia village’

Island Health inks deal to transform St. Joseph’s Hospital into groundbreaking $52.6 million facility

Vancouver Island hasn’t seen a new homegrown case of COVID-19 in two weeks

Island’s low and steady transmission rate chalked up to several factors

Three people facing mischief charges after protests at Premier John Horgan’s home

Special prosecutor was appointed to avoid real or perceived undue influence

Eight people arrested on Pandora Avenue after enforcement order issued

Those living in homeless camps were given until May 20 to move indoors

Vancouver Island churches embrace technology to cope with pandemic

Technology helping faith communities connect

Ferry sailings scheduled once again at Nanaimo’s Departure Bay terminal

BC Ferries announces that resumption of service June 3 includes four daily round trips

‘A bottomless well of love for people and communities’

Parksville Qualicum Beach News editor JR Rardon dies at age 61

Dump truck in Nanaimo snags power lines, snaps hydro pole, crashes

No injuries in incident Monday morning on Old Victoria Road

Kelowna man charged with harming a hamster

The 20-year-old Kelowna man faces several animal cruelty charges

No one injured in suspicious Victoria boat fire, say investigators

Victoria police and fire personnel called to blaze on waters near Selkirk Trestle May 22

Victoria dealer sells Batmobile replica at Arizona auction

Tim Quocksister sells Batmobile replica for $165,000 US at auction in Scottsdale, Ariz.

Snowbirds jets will not be leaving Kamloops, just yet

The Snowbirds have been in Kamloops since May 17 when a plane crashed killing Capt. Jennifer Casey

COVID-19 checkpoints ‘up to them,’ Bonnie Henry says of remote B.C. villages

Support local tourism economy, but only if you’re invited in

Most Read