The Better Business Bureau is recommending that businesses ramp up their COVID-friendly shopping options now to prepare for the holiday season. (AP Photo/Richard Drew)

The Better Business Bureau is recommending that businesses ramp up their COVID-friendly shopping options now to prepare for the holiday season. (AP Photo/Richard Drew)

Time to ramp up COVID-friendly shopping: Better Business Bureau

If businesses want to be successful this holiday season they need to act now, says BBB

With frenzied holiday shopping days quickly approaching, the Better Business Bureau (BBB) is recommending that businesses ramp up their COVID-friendly shopping options.

Overall, Canadians are closely divided between saying they will shop online (41 per cent) or in-store (59 per cent), according to a recent survey by PricewaterhouseCoopers (PwC). This means that businesses need to be prepared for safe and successful in-person and virtual sales, said Karla Laird, manager for community and public relations at the BBB.

“Successful retailers will be those who adapt to our quickly changing business environment and understand what a more digital world means for how they interact with consumers,” Laird said. “At the same time, businesses must also plan for the one-third of consumers who are still struggling with technology.”

READ ALSO: 21,000 small businesses in B.C. at risk of closure due to COVID-19: survey

For those who do plan to do their shopping in person, the degree of safety measures businesses have in place will determine where they go. In the PwC survey, 78 per cent agreed with the statement: “I plan to do my holiday shopping in places where I can see measures are in place to ensure the health and safety of shoppers.”

The BBB is recommending that businesses improve their online presence and consider adopting more flexible payment options, such as PayPal, as soon as possible. It also suggests trying an outdoor pop-up shop, offering curbside pickup and going cashless.

READ ALSO: Keep businesses going to outlast COVID-19, B.C. government told

While B.C. has yet to make wearing masks mandatory, Dr. Bonnie Henry has said that it is expected that residents wear masks in public spaces. There has been no official statement made on Christmas gatherings, but experts are advising that people prepare for a scaled-back holiday season.


 

Do you have a story tip? Email: vnc.editorial@blackpress.ca.

Follow us on Twitter and Instagram, and like us on Facebook.

Christmas holidayCoronavirusHolidays

Just Posted

Parksville’s French Creek Harbour experienced a diesel spill on Nov. 23 after a barge and fishing vessel collided. (Mandy Moraes photo)
Coast Guard cleans up diesel spill in Parksville’s French Creek Harbour

Barge carrying fuel truck collides with fishing vessel

Tourists are being asked to postpone their non-essential trips to Tofino as COVID-19 cases rise across Vancouver Island, but at least one accommodation provider is offering conflicting messaging. (Westerly file photo)
Victoria woman says Tofino Airbnb host encouraged travel despite provincial restrictions

“The only way I would get a refund is if she would be able to rebook the suite for that weekend.”

Randy Brown, owner of Wintergreen Apartments on Fourth Avenue, has five trailers and a motorhome at the back of his property that he is renting to people who had been previously homeless. He wants to put 15 trailers on his property, hooked up to city sewer and water and BC Hydro. (SUSAN QUINN/ Alberni Valley News)
Another ‘deplorable’ Port Alberni property slapped with remediation order

Wintergreen Apartments and the impromptu trailer park in its grounds attract city attention

A Nanaimo driver was sentenced Monday for fatally striking a high school student with his vehicle in 2019. (News Bulletin file photo)
Nanaimo driver sentenced after motor vehicle incident that killed teen last year

Brandon Geoffrey Murdoch fined and prohibited from driving for two years

Nikita, a four-year-old German Shepherd that was attacked by a buck in a backyard in Esquimalt Sunday is lucky the injury wasn't more severe. (Photo contributed by Suzette Goldsworthy)
Esquimalt dog owner issues alert after deer injures German shepherd

Nikita needed stitches after an early morning encounter

Provincial health officer Dr. Bonnie Henry updates B.C.’s COVID-19 situation at the B.C. legislature, Nov. 23, 2020. (B.C. government)
B.C. daily COVID-19 cases hits record 941 on Tuesday

Further restrictions on indoor exercise take effect

(Pixabay.com)
Man, 28, warned by Kootenay police to stop asking people to marry him

A woman initially reported the incident to police before they discovered others had been popped the question

Winston Blackmore (left) and James Oler (right) were sentenced on separate charges of polygamy this week in Cranbrook Supreme Court.
No more charges expected in Bountiful investigation, special prosecutor says

Special prosecutor says mandate has ended following review of evidence from Bountiful investigations

(Ashley Wadhwani/Black Press Media)
Refuse to follow B.C.’s mask mandate? Face a $230 fine

Masks are now required to be worn by all British Columbians, 12 years and older

Port Alberni court house (Alberni Valley News)
Alberni man gets four years for multiple sex assault charges

Colin Robert Hall was found guilty in the Port Alberni Law Courts

The suspect is described as approximately 20-25 years old, between 5’3 to 5’4, with dark hair. He was wearing black Adidas pants, white shoes, and a puffy grey jacket. Photo supplied
Suspected sought in attempted robbery in Courtenay

Investigators from the Comox Valley RCMP Major Crime Unit investigating

Stock photo
Senior from Gibsons caught viewing child porn sentenced to 10 months

74-year-old pleaded guilty after police seized 1,500-2,500 images

Victoria police are asking for help locating Jordan Doddridge who is wanted on a Canada-wide warrant. (Courtesy of Victoria Police Department)
VicPD seek help locating man wanted on Canada-wide warrant

Jordan Doddridge has an extensive criminal history including violent offences

Most Read